Citizens Advice

Citizens Advice is a nationwide charity in the UK that offers free, confidential, and impartial support on a broad range of issues, from benefits and debt management to employment, housing, and consumer rights. With a network of over 270 local Citizens Advice offices across England and Wales—as well as separate but similar services in Scotland and Northern Ireland—the organization ensures that help is readily accessible to individuals and communities. Guided by its mission to empower people to resolve their problems, Citizens Advice provides vital, practical assistance that can significantly improve everyday life for those in need.

Beyond direct support, Citizens Advice harnesses insights from real-life client experiences to inform its research and policy work. By identifying and advocating for constructive changes, the organization plays a key role in shaping social policy on both local and national levels. Through this combination of frontline advice services and evidence-based advocacy, Citizens Advice has become a trusted resource for helping people navigate the complexities of modern life.

More information available at https://www.citizensadvice.org.uk/